FAQ
How long will it take to receive my order?
Orders typically arrive within 6–10 business days after shipping.
How can I track my order?
You can track your order anytime on our tracking page:
Do you ship internationally?
Yes, we offer worldwide shipping.
Shipping costs may vary depending on your location.
I never received my order - what should I do?
First, make sure to check your tracking details on our tracking page.
If you still haven’t received your package, please contact us at:
📩 contact@cynique.co
What payment methods do you accept?
We accept credit/debit cards, PayPal, Apple Pay, and Google Pay.
All payments are securely encrypted and processed via Shopify.
PayPal also provides additional buyer protection.
Shop with confidence — your information is safe with us.
What is your return policy?
You have 14 days to return your item.
To be eligible for a refund or exchange, tags must remain attached and the item must be in its original condition (unused and undamaged).
Can I exchange an item?
Yes, you can exchange your item for another size or for a product of equal value.